UNDERSTANDING OUR BUSINESS | Year in review | Next: Business structure and ownership

Understanding our business
Year in review

POWERING BETTER LIVES THROUGH VALUE CREATION

While the operating context remained challenging in 2020, Exxaro strived to leverage the opportunities presented by the new normal and ensure our focus remained steadfast — delivering on our purpose to create and preserve value for our stakeholders, through the responsible use of our capitals.

Please refer to Our business model for more information about how we differentiate ourselves through delivering on our purpose. Our response to
COVID-19 is here.

Our value distribution (as shown below) reflects our contribution to our stakeholders, with the impacts on the capitals we rely on reflected below.

VALUE DISTRIBUTED TO STAKEHOLDERS IN 2020

 

(2019: R80 million)

GreenShare employee scheme (previously phantom employee scheme)
R51 million

(2019: R95 million)

Community investments and volunteerismR143 million

(2019: R1 391 million)

Dividend paid to external shareholders of EyesizweR978 million

(2019: R1 315 million)

Employees’ taxR1 223 million

(2019: R558 million)

Cost of financeR1 305 million

(2019: R1 690 million)

Payments to government: taxation contributionR1 947 million

(2019: R4 209 million)

Salaries, wages and benefitsR3 795 million

(2019: R5 812 million)

Cash dividend paidR3 034 million

STRATEGIC PERFORMANCE AND KEY OUTCOMES IN 2020

R3.8 billion
Our employees enjoy the largest share of value created from earnings as well as investments in development
1 209 cps
Shareholders receive a return on their investment through dividends
R19.5 billion
Suppliers and contractors are supported by our procurement of consumables, services and capital goods
R1.9 billion
Governments of countries in which we operate and invest receive taxes and royalty payments
25% ROCE
Providers of finance receive a return on their investment
R79.8 million
24 enterprises were granted loans and grant funding
R3.2 billion
We reinvest in the growth of our coal business: R2.2 billion sustaining capital and R1 billion expansion capital
Improvement in performance/
value created
Unchanged performance/
value preserved
Deterioration in performance/
value preserved
  Natural capital   Trend Target   2020    2019  
  Reportable environmental incidents (levels 2 and 3) 0 level 3s
6 level 2s
    0  
  Carbon intensity (scope 1) (kt CO2e) Actual for
previous year
less 5%
  5.5% 
improvement 
  7%
improvement
 
  Carbon intensity (scope 2) (kt CO2e) Actual for
previous year
less 5%
  13.7    2%
improvement
 
  Water intensity (kL/run of mine) 0.20   0.182    0.11  
  Rehabilitation funding adequacy of commercial mines, including guarantees (%) 80% to 100%   69     68  
  Human and intellectual capital                
  Fatalities (as of 2 March 2021) 0     0  
  Lost-time injury frequency rate (LTIFR) 0.11   0.05    0.12  
  Occupational health incident frequency rate (OHIFR) 0.31   0.19    0.24  
  Skills provision (% of appointment from within)* 60   88.44    47.90  
  Social and relationship capital                
  B-BBEE contribution level 1      
  Black ownership (%) 30.1   38.22    30   
  Social and labour plans (SLPs) project delivery (time variance) (%) 0   (11)   (11)  
  SLPs project delivery (cost variance) (%) 0   (59)   (58)  
  Manufactured capital                
  Capital project delivery measure (time variance) (%) 0   11.1    5  
  Capital project delivery measure (cost variance) (%) 0   6.3     3.1  
  Financial capital                
  Core operating margin (%) 20   17     15.24  
  Annualised return on capital employed (ROCE) (%) >20   27     27.51  
  Net debt to core EBITDA2 (times) <1.5   1.0     0.6  
1 HEPS is headline earnings per share.
2 Earnings before interest, tax, depreciation and amortisation (EBITDA) is net operating profit before interest, tax, depreciation, amortisation, impairment charges/reversals and net loss or gain on the disposal of assets and investments (including translation differences recycled to profit or loss).
* 2019 figures cannot be compared to 2020 due to a change in the definition.

Refer to strategic dashboard in the ESG report for more information.

OUR RESPONSE TO COVID-19

OVERVIEW

Exxaro monitored and responded to the unfolding pandemic from the first report of the disease by the World Health Organization in 2019. Guided by leading global and local authorities, we continued protecting our people’s health and safety throughout the pandemic.

Exxaro’s COVID-19 statistics as at 1 March 2021

   
Total employees screened  35 293
Total tests   11 621
Total confirmed cases   2 780
Active cases   14
Recoveries   2 754
Lives lost :   12
BUs Confirmed cases Active cases Recoveries Lives lost
Belfast 99 0 99 0
Leeuwpan 265 0 265 0
Matla 842 5 834 3
Grootegeluk 1 095 4 1 088 3
Tshikondeni 2 0 2 0
ECC 205 0 201 4
The conneXXion 55 1 53 1
FerroAlloys 22 0 22 0
Durnacol 5 0 5 0
Hlobane 0 0 0 0
Cennergi 15 0 15 0
MaFube 175 4 170 1
Total 2 780 14 2 754 12
Keep On campaign

As the festive season approached, the second wave gained momentum. Considering the increase in safety incidents during this season, compounded by panic about the negative impact of COVID-19, Exxaro launched the Keep On communication campaign to convey messages of compliance, encouragement and caution. Hygiene kits (face masks, sanitiser, multivitamins and awareness material) were given to employees to share with family and friends.

The campaign encourages employees and our host communities to keep wearing masks, maintain social distance, wash hands and look out for COVID-19-related symptoms. If anyone shows symptoms, they are informed of easy, safe and free COVID-19 testing at one of our stations. Daily reminders are sent to employees via the LetsConnect app.

When the South African government declared a state of national disaster, we implemented crisis management and business continuity plans including health and safety controls. The rise in local cases activated the next phase of risk management — focusing on three objectives:

AVOID AND REDUCE THE INFECTION RATE

DELAY INFECTION WHERE POSSIBLE

MANAGE RISKS ASSOCIATED WITH INFECTED CASES AS THEY ARISE

Regrettably, we have lost 12 colleagues to COVID-19 complications as of 1 March 2021. Our sincerest condolences go to their families, friends and teams.

In September 2020 when cases declined, and anticipating the second wave seen in parts of the northern hemisphere, Exxaro introduced new interventions to bolster preventive efforts. These included closer management of employees with comorbidities, driving COVID-19 compliance and our employee assistance programme (EAP), and providing oximeters and a COVID-19 call centre to people in self-isolation. We also decided to continue amended business processes so that restrictions were only eased to allow international travel.

Measures that remain in place include:

  • Working from home for employees who do not have to be in the office
  • Rigorous screening and testing of employees as they return to work
  • Continuation of EAP counselling services
  • Isolation facilities for employees who test positive for COVID-19
  • Limited travel between BUs

As a member of the Minerals Council South Africa, Exxaro collaborates with other mining houses in preparing for the COVID-19 vaccine roll out. We will use our existing healthcare facilities to vaccinate employees and host community members.

IMPACT ON STRATEGY

Despite COVID-19, Exxaro reported resilient results for the year ended 31 December 2020. We returned a total dividend of 2 429 cents per share to shareholders in 2020.

Our capital allocation framework, given the impact of COVID-19 on the economy, remains prudent in returning cash to shareholders, managing debt and selectively reinvesting for the growth of our business. To manage COVID-19 uncertainty, Exxaro acquired a short-term overdraft facility of R1.75 billion. In total, R1 billion was repaid in July 2020 and R750 million in October 2020. We also activated R2 billion, which is available under our R10 billion facility with a consortium of banks.

COVID-19 accelerated responsible investing momentum and exerted pressure on capital markets to commit to carbon reduction targets. We are confident that attaining our carbon-neutrality target for scope 1 and scope 2 emissions by then, while making our portfolio resilient in a low-carbon world through our energy and minerals strategies ( Our strategy: Positioning Exxaro for sustainable growth and impact), will mitigate the financial impact of our carbon exposure risk.

With the just transition as our pathway, our considered social interventions include sustainable impact strategies that involve, among others, regenerative rehabilitation and repurposing relevant assets, such as our land, to develop new industries beyond coal mining for local communities. COVID-19 impacted the initiation of some planned Impact Catalyst projects ( Combined assurance for effective governance in the ESG report). We experienced a two-month delay in progress due to lockdown but we used this time to refine our approach.

In addition to measures implemented to combat the spread of COVID-19, Exxaro has sufficient liquidity to withstand interruptions and will remain a going concern for the foreseeable future.

OPERATIONAL RESPONSE

IMMEDIATE CRISIS MANAGEMENT

CARE AND SAFETY

  •    Employee safety, resilience and productivity
  •    Partner with government for resilient communities
  •    Support small, medium and micro-enterprises (SMMEs)
STRATEGIC AND LONG TERM

BUSINESS CONTINUITY

  •     Capital optimisation and cost management
  •     Collaborate with Minerals Council for industry safety and prevention measures
  •     Cooperate with Department of Mineral Resources and Energy

LONG-TERM RESILIENCE

  •    Greater policy certainty
  •    Agree on key national projects and policy interventions
  •    Public-private partnerships
  •    Unlock SMMEs – improve ease of doing business
IMPACT ON OPERATIONS
  • BUs at varying capacities during level 5 lockdown. There were no impacts on Cennergi
  • 10-day shutdown at Belfast, ECC and Leeuwpan over Easter 2020
  • Surprise DMRE visit to Matla confirmed compliance with regulations
  • Matla at 80% (others at full capacity) during level 3 lockdown
  • 2 780 confirmed COVID-19 cases as at 1 March 2021
COVID-19 sanitising procedures

COVID-19 sanitising procedures

IMPACT ON STAKEHOLDERS
             
  Stakeholders   Short term     Long term
 
  • Employees and contractors
  • Labour unions
 
  • Roster changes
  • Pre-site screenings
  • Relocation to temporary accommodation closer to operations
  • One-on-one professional and anonymous counselling services
  • Monitoring and screening to mitigate transmission
  • Mental health awareness
  • Destigmatisation campaign
   
  • Re-establish working conditions
  • Staggered return to work
  • Some employees continue working remotely(depending on job description)
  • Workforce capacity may increase
  • Social distancing remains important
  • Accelerated digital migration to redesign and enhance the future of work (new and innovative technologies for remote working and business value)
 
  • Communities
  • NGOs
 
  • Immense financial strain
  • Healthcare facilities under strain
  • Insufficient PPE
  • Schools need to comply with COVID-19 regulations
   
  • Vaccine roll out
  • Uncertain future
  • Climate change impacts likely to be aggravating
  • Develop strategic response intervention for community development
 
  • Customers
  • Government
  • Investors and analyst
 
  • Lower demand during lockdown
  • GG6 expansion project delayed
  • Reversion to riskier financial markets
   
  • Resurgence of infections will impact economic recovery with constrained household and corporate expenditure
  • Staggered return to work
  • Economic reconstruction and recovery plan expected to increase economic growth
  • Maintain dividend policy
 
  • Suppliers
 
  • Limited access to emergency funding
  • Cannot run businesses from home
  • Unable to support families
  • Reduced turnover
  • Decrease in employees
  • Temporary closure or pause in trading
   
  • Government and private-sector relief funding
  • Navigating pandemic and lockdown challenges
  • Payment holidays
  • Dealing with employee-related matters
  • Focus on SMME development through enterprise and supplier development (ESD) programme
 
  • Media
 
  • Exxaro’s media engagements strategy is aimed at informing stakeholders with relevant information about Exxaro’s total performance and creating awareness of the organisation, through social and traditional media communication
  • Our social media strategy shifted in 2020 towards developing differentiated content for each platform that resonates with each target audience — that is, it is more stakeholder-led
  • We also had a series of media engagement sessions in collaboration with the Minerals Council South Africa addressing pertinent social issues related to COVID-19 and how the industry was addressing these for their employees and host communities
   
  • Continue using social media platforms that are community and career driven yield the most impact in terms of reach and engagement

Refer to stakeholder management on Stakeholder management for detailed information on our stakeholder engagement during this time.

COVID-19 food parcel donation at Leeuwpan mine

COVID-19 food parcel donation at Leeuwpan mine