STAKEHOLDER ENGAGEMENT

In support of its purpose to power better lives in Africa and beyond, the company continues working towards improving the quality of our relationships with stakeholders. We strive to build long-term, stable and trusting relationships that create shared value.

With a relatively procedural engagement approach, we mature through integrated and relational levels to the intentional, proactive management of stakeholder-related risks and opportunities.

More information in Our stakeholder engagements.

Internal communication

As the Exxaro growth strategy evolves, it is supported by our organisational culture. In 2019, the company embarked on an implementation journey to ensure our five culture themes and four associated values become a truly lived experience among employees. In 2020, adequate communication and change management relating to strategic issues continued to be driven through the connect2NEXT platform, a vehicle for communicating major shifts in Exxaro as we strive to achieve our strategy. The connect2NEXT journey enables us to foster a culture of adaptability with our people; empower them to take ownership and accountability; and be open and connected through teamwork and collaboration, while being responsible and embracing diverse strengths and capabilities.

We use our LetsConnect mobile application (app) to communicate with employees every day, conducting surveys and COVID-19 assessments. The app also gives employees easy access to company information.